Walmart regulating number of customers in stores amid coronavirus outbreak

In an effort to promote health, safety, and consistency for Walmart associates and customers during the COVID-19 outbreak,Walmart has announced some new policies for US stores. 

"We want to encourage customers to bring the fewest number of people per family necessary to shop, allow for space with other customers while shopping, and practice social distancing while waiting in lines,"said Dacona Smith, Executive Vice President, and Chief Operating Officer. 

Regulating Store Entry

Starting Saturday, Walmart will limit the number of customers who can be in a store at once. Stores will now allow no more than five customers for each 1,000 square feet at a given time, roughly 20 percent of a store’s capacity.

To manage this restriction, the associates at a store will mark a queue at a single-entry door (in most cases the Grocery entrance) and direct arriving customers there, where they will be admitted one-by-one and counted. Associates and signage will remind customers of the importance of social distancing while they’re waiting to enter a store – especially before it opens in the morning.

Once a store reaches its capacity, customers will be admitted inside on a “1-out-1-in” basis.

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