WINSTON-SALEM, N.C. — The restaurant industry went from thriving to shutting its doors and laying off millions of workers when COVID-19 prevention measures disallowed in-restaurant dining.
Before the pandemic, several restaurants had been slow to adopt newer ordering technologies. Due to this, when carry-out orders became restaurants’ primary means of survival, taking orders over the phone became an overbearing task.
With restaurant phone lines in constant busy mode, SWIPEBY, Winston-Salem, NC, is a new app that allows customers to browse menus, order food, pay for it, and have items delivered curbside.
This prevents customers from having to touch restaurant door handles, open car doors, exchange money or have credit cards touched by cashiers. In addition, the security risk of providing credit card information over the phone is eliminated.